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  • Ireland
  • info@loanify.ie

Privacy Policy

Last Updated:

1. Introduction

Loanify ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.loanify.ie) and our online lending services. We comply with the General Data Protection Regulation (GDPR) and Irish data protection laws.

By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you apply for a loan or use our services, we may collect the following personal information:

  • Name, date of birth, and contact details (email, phone number, address)
  • Financial information (income, employment details, bank account information)
  • Identity verification documents (passport, driver's license, utility bills)
  • Credit history and credit score information
  • IP address, browser type, and device information
  • Information about your loan application and loan history

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

  • Log files (IP address, browser type, pages visited, time spent)
  • Cookies and similar tracking technologies
  • Device information (device type, operating system)

3. How We Use Your Information

We use your personal information for the following purposes:

  • Loan Processing: To assess your loan application, verify your identity, and process loan approvals
  • Credit Assessment: To perform credit checks and evaluate your creditworthiness
  • Service Delivery: To provide, maintain, and improve our lending services
  • Communication: To communicate with you about your loan application, account, and our services
  • Legal Compliance: To comply with legal obligations, including anti-money laundering and fraud prevention
  • Credit Reporting: To report your payment history to credit reference agencies
  • Marketing: To send you marketing communications (with your consent) about our products and services
  • Analytics: To analyze website usage and improve user experience

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal bases:

  • Contract Performance: To fulfill our contractual obligations when you apply for or take out a loan
  • Legal Obligation: To comply with legal requirements, including financial regulations and anti-money laundering laws
  • Legitimate Interests: To prevent fraud, manage risk, and improve our services
  • Consent: For marketing communications and certain optional services

5. Information Sharing and Disclosure

We may share your personal information with:

  • Credit Reference Agencies: To assess your creditworthiness and report payment history
  • Service Providers: Third-party companies that help us operate our business (IT services, payment processors, customer support)
  • Financial Institutions: Banks and payment processors to facilitate loan disbursement and repayment
  • Legal and Regulatory Authorities: When required by law or to protect our legal rights
  • Business Partners: With your consent, we may share information with trusted partners for marketing purposes

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Access controls and authentication procedures
  • Regular security audits and assessments
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill our contractual obligations
  • Comply with legal and regulatory requirements (typically 7 years for financial records)
  • Resolve disputes and enforce our agreements
  • Protect our legal rights and interests

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (subject to legal obligations)
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing of your data for certain purposes
  • Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at info@loanify.ie or use the contact information provided below.

9. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and security

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Data Protection Officer
Loanify
Ireland
Email: info@loanify.ie

You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland if you believe your data protection rights have been violated:

Data Protection Commission
21 Fitzwilliam Square South
Ireland
Website: www.dataprotection.ie

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

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